Terms and Conditions

01 About Digitum

Digitum Marketing Ltd is a digital marketing agency offering Google Ads management, marketing automation, SEO, website development, and lead generation services. We serve service-based businesses primarily in the United Kingdom.

02 Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the website or its related systems
• Transmit any unsolicited or harmful content, including spam, malware, or phishing material
• Copy, reproduce, or redistribute content from this website without our written permission
• Use automated tools to scrape, crawl, or harvest content or data from our website

We reserve the right to restrict or terminate access to our website at our discretion, without notice, if we believe these Terms have been violated.

03 Our Services

When you engage Digitum to provide marketing services, the specific scope, deliverables, timelines, and fees will be agreed in a separate written agreement or proposal between us and you ("Service Agreement"). These Terms apply to all engagements and are incorporated into any Service Agreement unless explicitly stated otherwise in writing.

We offer services including but not limited to: Google Ads campaign setup and management, search engine optimisation, website and landing page development, marketing automation and CRM setup via GoHighLevel, lead generation systems and funnel builds, and reporting and performance analysis.

04 Client Responsibilities

• Provide accurate and complete information about your business, goals, and target audience
• Grant us the access and permissions required to perform the agreed work
• Review and provide feedback on deliverables within agreed timeframes
• Ensure that any content or materials you provide do not infringe third-party intellectual property rights
• Pay invoices according to the payment terms set out in your Service Agreement

Delays caused by failure to meet these responsibilities may affect delivery timelines. We are not liable for delays or underperformance caused by missing or late client inputs.

05 Payments and Fees

• Invoices are due within the payment period specified in the agreement
• We reserve the right to pause or suspend work on overdue accounts
• Ad spend and third-party platform costs are separate from our management fees unless explicitly included in writing
• All fees are quoted exclusive of applicable taxes unless stated otherwise

Refunds are not provided for work already completed or time already spent. Any refund arrangements must be agreed in writing before engagement begins.

06 Productised Services and Platform Access

Some of our services are offered as fixed-scope packages at a defined price, including system build services that bundle platform access for a defined period. For these packages:

• The scope of work is defined in writing before the build begins
• Any request outside the agreed scope is logged, quoted, and treated as new work
• Where a package includes platform access for a defined period (for example, 12 months), the cost and duration of that access are stated at the point of sale
• After any included access period ends, continued use of the platform may be subject to separate fees, which will be made clear to you in advance

07 Intellectual Property

Our content

All content on this website, including text, graphics, logos, and design, belongs to Digitum Marketing Ltd or its licensors. You may not reproduce or use it without written permission.

Work we produce for you

Unless agreed otherwise in your Service Agreement, intellectual property rights in deliverables created for you will transfer to you upon full payment of all fees owed.

Your content

You retain ownership of all content, data, and assets you provide to us. By providing them, you grant us a limited licence to use them solely for the purpose of delivering your services.

08 Confidentiality

Both parties may share confidential business information during our engagement. Each party agrees to keep the other's confidential information private and not to disclose it to third parties without written consent, except where required by law. This obligation continues for two years after the end of any engagement.

09 Results and Guarantees

Digital marketing results depend on many factors including market conditions, competition, platform algorithm changes, ad spend levels, and the quality of your product or service. We do not guarantee specific results such as a fixed number of leads, a specific cost per lead, or a particular return on ad spend. We commit to applying our expertise, using best practices, and working transparently with you toward your stated goals.

10 Limitation of Liability

To the fullest extent permitted by law, Digitum Marketing Ltd will not be liable for indirect, incidental, or consequential losses; loss of revenue, profits, or business opportunities; losses resulting from platform policy or algorithm changes by Google, Meta, or any third party; or losses caused by your failure to meet your responsibilities under Section 4. Our total liability for any claim will not exceed the total fees paid by you to us in the three months preceding the claim.

11 Third-Party Platforms and Tools

Our services involve third-party platforms including Google Ads, GoHighLevel, Meta, GA4, and others. We are not responsible for changes to these platforms, including policy changes, pricing changes, feature removals, or outages that affect your campaigns or results. You are responsible for ensuring your business and advertising comply with the terms and advertising policies of any platforms used in your campaigns.

12 Termination

Either party may terminate a service engagement by providing written notice as specified in the relevant Service Agreement. Unless stated otherwise, the notice period is 30 days. Upon termination, all outstanding fees for work completed become immediately due, we will return or transfer access to any accounts or assets belonging to you, and each party will return or destroy the other's confidential information. We may terminate immediately if you materially breach these Terms and fail to remedy the breach within 7 days of written notice.

13 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes that cannot be resolved amicably will be subject to the jurisdiction of the courts of England and Wales, unless otherwise agreed in writing.

14 Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms. For active clients, material changes that affect your engagement will be communicated directly.

15 Contact Us

If you have any questions about these Terms, please contact us: